Judge not and ye shall not be judged, or something like that. I can understand how your views have changed now that you have retired as a solicitor. Still, often one can say that behaviour is wrong, but many people and organisations are too inclined to make excuses for it, whether it is their own behaviour or that of others. It may help if bad behaviour can be explained, but making excuses can mean that it is being condoned. Sorry if I am sounding Biblical.
Judge not and ye shall not be judged, or something like that. I can understand how your views have changed now that you have retired as a solicitor. Still, often one can say that behaviour is wrong, but many people and organisations are too inclined to make excuses for it, whether it is their own behaviour or that of others. It may help if bad behaviour can be explained, but making excuses can mean that it is being condoned. Sorry if I am sounding Biblical.